From compliance to capability – a nine-week course led by, Paul Moxness.
What is it?
- Nine weekly sixty-minute sessions
- Virtual guided live discussions
- Expert facilitator with experience from the frontlines to the boardroom
- Limited group size to maximize educational interaction
Who’s it for?
- Primary Target Group
- Hotel Managers
- Management trainees
- Operations Leaders / Duty Managers
- Secondary Target Group
- Security / Maintenance without a hospitality background
Format
- Modules built on real-world experiences
- Live guided discussion
- Practical educational elements
- Clear takeaways that can be adapted to any hotel, anywhere, regardless of size, organization, or brand affiliation
- Brief weekly assignments to strengthen knowledge and retention
Topics covered include
- Integrating Safety, Security, and Operations
- Threat Assessment and Risk Mitigation
- Incident Response Capability
- Building Capability Through Training
- Crisis Management and Communication
- Hotels as Community Support Centers
- The Value of Trusted Networks
Pricing
$695 for the full course, all nine modules
Course certificate
- Participants who complete at least seven modules receive a certificate of completion
- Participants who receive their certificate of completion also receive a compendium containing templates, tools, and checklists that they can edit and adapt for use in their own hotel
Additional Opportunities:
Monthly 1-to-1 Leadership check-ins:
- A nine-month package of 60-90-minute check-ins focused on real-world challenges and follow-up of course learnings.
Program review and gap analysis:
- Review of existing safety and security programmes with a clear, practical roadmap to improvement.
Two-day or three-day in-person workshops:
- Customized for your organization, with the option to include a live hotel walkthrough to view the property through safety and security eyes.
- In-person workshops include all modules from the online workshop.

Facilitator – Paul Moxness
- Former VP of Safety and Security at Radisson Hotel Group
- Co-founder of the OSAC Hotel and Lodging Security Committee
- 35+ years of hotel and corporate experience from the frontline to the boardroom
- Developed Radisson Hotel Group’s TRIC=S formula that can be applied to any hotel, anywhere
Recognized expert and sought-after speaker who has addressed
- UN Security Council Counter Terrorism Committee,
- Organisation of Security and Cooperation in Europe expert seminars
- EU Operators Forum for the Action Plan to Improve Security in Public Spaces
- High-level seminars in the UK, US, and other government bodies
- Multiple conferences in both hotel and security industries
Awards and Recognitions
- Carlson Fellow – the company’s highest individual honor for demonstrating exceptional leadership, professional achievement, and commitment to the company’s values.
- IFSEC’s #1 Global Influencer in the Security Executives Category.