Michelle Newcome


Michelle Newcome excels in designing highly effective and comprehensive resiliency programs for complex facilities. With decades of experience, Michelle brings an unmatched level of expertise to Risk Resiliency’s clients.

From store level emergency to central security operations center response guides to crisis management, Michelle’s plans are designed to be truly usable and scalable across global organizations. Michelle also specializes in the use of new technology throughout the planning process.

In addition to resiliency plans and programs, Michelle also designs and conducts tabletop exercises to train and test teams on response. She’s conducted over 150 exercises for diverse teams that include corporate executives, Information Technology/DR Activation, security, and site-based complex facility teams. Michelle’s exercises are conducted using scenarios developed based on actual risks. 

Some of the project teams that Michelle Newcome has led and been a part of include:
  • Meta/Facebook Data Centers: Crisis Management Planning
  • Meta/Facebook: Crisis Management and Business Continuity Planning and Program Design
  • Whirlpool Corporation: Critical Action Team Plan Design, Executive Team Tabletop Exercise Program
  • Ross Stores: Buying Office Emergency Response, Emergency Management and Workplace Violence Prevention, Data Center Crisis Management Planning, Distribution Center Emergency Response and Crisis Management Programs
  • Slack Technologies: Global Resiliency Program
  • Kohl’s: Crisis Management and Business Continuity Program Design
  • Hyatt Hotels: Security Protocols and Crisis Management Programs
  • Chick-fil-A: Crisis Management and Emergency Management Planning
  • University of Notre Dame: Crisis Management Program Documentation
  • Hudson’s Bay: Resiliency Planning and Program Design
  • Amazon Global Security: Workplace Violence Management
  • Amazon Global Security: Investigations Guidance
  • Colgate: Business Continuity Scalable Plan Design for Manufacturing Facilities
  • Delta Air Lines: Incident Assessment
  • Gusto: Security Program Roadmapping, Organizational Resilience Program Design, Workplace Violence Threat Assessment Program